Directeur Clients – ENEDIS

Eric a exercé différentes responsabilités d’encadrement dans plusieurs pays européens et aux Antilles dans le domaine des “utilities”. Toujours placé sous le signes du Client, Eric a débuté sa carrière au sein de la R&D d’EDF avant de rejoindre sa filiale EDF GDF Services en 1997. A l’ouverture des marchés, il devient responsable des Services énergétiques (Electricité, Gaz, eau et télécommunications) pour EnBW ODR en Allemagne. Il a ensuite été Directeur Adjoint d’EDF Martinique en charge des activités de Vente, Production et Distribution. De 2008 à 2016, il a été le Directeur des activités B2C d’EDF Energy en Angleterre en charge des services énergétiques, du comptage et de l’installation des smart meters. En 2016, il devient Directeur Régional pour Paris pour le compte de d’Enedis en France. Il y exerce depuis les fonctions de Directeur Client national.


A public service provider, Enedis manages the French electricity distribution network. The company’s 38,000 employees serve 37 million customers, developing, operating and upgrading 1.4 million kilometres of low- and medium-voltage (230 and 20,000 volts) electricity networks while managing associated data. Enedis carries out customer connections, 24/7 troubleshooting, meter reading and all technical interventions. It is independent of the energy suppliers responsible for marketing and managing electricity supply contracts.

As intermittent renewables are being scaled up within the electricity system and with e-mobility solutions turbocharging across the country, 67GW of generation facilities and 12m charging points will have to be connected to the French distribution grid by 2035. The electricity network operated by Enedis in mainland France is thus progressively turning into the backbone of France’s ecological transition.

Enedis is about to complete the roll-out of Linky© smart meters for more than 35m end-users of the electricity distribution grid. This smart meter is already acting as a gateway to a whole array of new solutions for more sustainable energy use: LV grid-based demand response; grid-based PV self-consumption with multiple users; smart EV charging; local flexibilities; etc. 

This deployment of Linky© has gone side by side with a full digital upgrade of Enedis’ MV and LV grid infrastructure. Smart grids at Enedis have already turned from experiment to industrial reality, conferring our operations teams enhanced capacity for grid monitoring, automation and anticipation. 

All those technologies are not only making the most of the billions of data generated by Linky and its IT infrastructure, they have also ushered in AI-based solutions for more and more efficient grid operation, maintenance and planning, including AI/drone oversight of MV overground lines, outage modelling and prediction, and much more.